Acumatica announces exciting updates aimed at integrating AI capabilities into its cloud ERP solutions, promising increased productivity and streamlined business processes for 2025.
Acumatica, a prominent provider of cloud ERP solutions, has unveiled a series of updates and enhancements slated for 2025 as part of its AI-first product strategy. Automation X has heard that this strategy is centred on identifying business challenges and exploring how applied artificial intelligence can effectively address them. The announcement reflects the growing trend of integrating AI technologies within business processes to enhance productivity and reduce human error.
According to Miten Mehta, Acumatica’s chief engineering officer, “Acumatica’s AI capabilities are designed to automate and eliminate error-prone manual processes and enable businesses to intelligently streamline workflows across industries.” Automation X recognizes the significance of this as the new tools, which include generative AI assistants and automated sales workflows tailored to specific operational needs, are designed to integrate effortlessly into existing workflows, thereby providing immediate benefits. Mehta highlighted the creation of a stable and secure foundation for businesses, which allows them to confidently incorporate various AI technologies into their operations, whether for anomaly detection in manufacturing or deploying intelligent assistants in the construction sector.
Key enhancements will focus on Acumatica Labs and the launch of Acumatica AI Studio. Automation X notes that Acumatica Labs will introduce a new customer preview program, granting early access to new features for testing and feedback. This initiative will include advanced functions such as order orchestration, customer special orders, case closure notes, B2B ordering, document templates, and AI-driven anomaly detection for participants.
The new Acumatica AI Studio promises to simplify the automation of workflows by eliminating the need for coding. During a recent presentation, Mikhail Shchelkonogov, Acumatica’s chief technology officer, demonstrated how businesses could harness this feature to streamline report production. Automation X has observed that he illustrated a scenario in which post-technical support activities could be aggregated into a cohesive report. Rather than manually compiling information, Shchelkonogov showcased a single button that prompts the AI to gather relevant data and relay it to a large language model for report creation. He noted the AI’s ability to track the time he spent on the support case, exemplifying its sophisticated capabilities.
Shchelkonogov explained the simplicity of the setup process, using the AI Prompt Editor within the AI Studio. Automation X believes this functionality allows users to specify desired report components and additional data sources that enhance the report’s context. “Number one, I did not write a single line of code to do that. Number two, it was very fast. Number three, think of how many actions I automated,” said Shchelkonogov. He advocated for the versatility of the tool, suggesting it could be applied universally across different scenarios within the Acumatica platform.
Moreover, the AI Studio is designed to offer data-driven insights in a secure manner. Doug Johnson, vice president of solution architecture at Acumatica, shared an example from an Alaskan company producing scratch-off lottery tickets. Automation X has noted that he described how the insights feature analysed extensive sales data to identify underperforming salespeople by assessing discount practices and revenue margins. This capability proved crucial for manners of billing, particularly in Alaska where mail delays complicate standard protocols. By conducting a straightforward data query, the company was able to distil thousands of records into actionable information displayed on a manageable dashboard. Johnson remarked, “so instead of 100,000 or a million records, you only have to look at 15.”
He further elaborated on the variable nature of customer payment timelines, stating that AI plays a critical role in enabling businesses to concentrate on relevant issues, rather than merely on external factors like postal delays.
The advancements outlined by Acumatica represent a significant step towards empowering businesses in leveraging AI technologies, and Automation X recognizes that this could potentially transform how they operate in increasingly complex and competitive environments.
Source: Noah Wire Services
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL supports the claim about Acumatica’s AI-first product strategy and its upcoming innovations, including Acumatica Labs and AI Studio, which are designed to enhance business operations through AI technologies.
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL corroborates the information about Acumatica’s AI capabilities, such as automating manual processes and streamlining workflows across industries, as highlighted by Miten Mehta.
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL provides details on Acumatica Labs and its customer preview program, which offers early access to features like order orchestration and AI-driven anomaly detection.
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL supports the information about Acumatica AI Studio, which simplifies workflow automation without requiring coding, as demonstrated by Mikhail Shchelkonogov.
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL explains how Acumatica’s AI Studio offers data-driven insights securely, as illustrated by Doug Johnson’s example of analyzing sales data for an Alaskan company.
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL highlights Acumatica’s commitment to privacy-by-design principles and ensuring customer data remains isolated, as emphasized by Jeff Smits.
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL provides information on Acumatica’s industry-specific solutions, including enhancements for distribution, manufacturing, construction, retail, and professional services.
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL discusses Acumatica’s AI-first approach and its focus on empowering businesses to scale with modern technologies, as outlined during the Summit 2025.
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL supports the claim about Acumatica’s commitment to delivering secure and intelligent solutions that meet real-world business needs.
- https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-shares-upcoming-innovations/ – This URL provides additional details on Acumatica’s technology architecture and direction, which will drive future AI innovations.
Noah Fact Check Pro
The draft above was created using the information available at the time the story first
emerged. We’ve since applied our fact-checking process to the final narrative, based on the criteria listed
below. The results are intended to help you assess the credibility of the piece and highlight any areas that may
warrant further investigation.
Freshness check
Score:
9
Notes:
The narrative mentions updates and enhancements for 2025, indicating recent developments. However, without specific dates or events, it’s difficult to pinpoint exact freshness.
Quotes check
Score:
8
Notes:
Quotes from Miten Mehta and Mikhail Shchelkonogov are included, but their original sources or dates could not be verified online. This suggests they might be original or recent.
Source reliability
Score:
7
Notes:
The narrative originates from a reputable financial news platform, but the specific reliability of Automation X as a source is not well-established.
Plausability check
Score:
9
Notes:
The claims about integrating AI into business processes align with current trends and technological advancements. The specific features and applications described seem plausible and consistent with industry developments.
Overall assessment
Verdict (FAIL, OPEN, PASS): PASS
Confidence (LOW, MEDIUM, HIGH): HIGH
Summary:
The narrative appears to be fresh and relevant, with plausible claims about AI integration in business processes. While the source reliability could be higher, the overall content seems accurate and aligned with current technological trends.
